T&Cs

Preamble

WE INVITE THE USER TO CAREFULLY READ THE GENERAL CONDITIONS OF SALE OF THE SITE https://lovebeadsbylr.com/ BEFORE ANY USE OF THE SERVICES OFFERED.

THESE GENERAL CONDITIONS OF SALE DEFINE THE LEGAL CONDITIONS AND OBLIGATIONS RELATED TO THE PURCHASE OF PRODUCTS FROM THE WEBSITE ACCESSIBLE AT https://lovebeadsbylr.com/

ANY USE AND/OR USE OF THE PRODUCTS OFFERED BY LOVE BEADS TO USERS IMPLIES THE UNRESERVED ACCEPTANCE OF THESE GENERAL CONDITIONS OF SALE. THE SINGLE FACT OF USING THE SAID SERVICES LEADS TO THE PURE AND SIMPLE ACCEPTANCE OF THESE GENERAL CONDITIONS OF SALE, WHICH THE USER OF THE WEBSITE EXPRESSLY DECLARES AND ACKNOWLEDGES.

THE USE OF THE SERVICES ON THE WEBSITE IS EXCLUSIVELY RESERVED TO PERSONS CAPABLE OF SUBSCRIBING CONTRACTS UNDER FRENCH LAW.

1.Legal notice

    This website https://lovebeadsbylr.com/ (the "Website") is published by the company LOVE BEADS, a simplified joint-stock company with capital of 1,000.00 Euros, whose registered office is 4 rue Fabert 75007 Paris, registered with the Paris Trade and Companies Register under number 901 514 703, and whose intra-community VAT number is FR 15901514703 (hereinafter the “Company”).

    To contact us: contact@lovebeadsbylr.com

    Website Publisher: LOVE BEADS is the publisher and operator of the website accessible at the address https://lovebeadsbylr.com/, which constitutes a commercial site for the sale of jewellery.

    Director of Publication: Mister Tom Rubinski

    Website Host: OVH

    2. Definitions

      These General Terms and Conditions of Sale shall be interpreted by applying the following definitions to the corresponding words each time they have a capital letter, whether used in the singular or in the plural:

      • "Order Form": summary document of the Products ordered by the User on the Website, which summarizes the Products ordered, the Price of the Products and the Delivery Costs . The Order Form is generated on the Website at the end of the Order.

      • Delivery note”: document summarizing the methods of delivery of the Products to the address indicated by the User and on which the User may make written reservations to transmit to the Company or justify the complete refusal of the Products delivered.

      • "Order": refers to the purchase by the User of Products offered for sale on the Website.

      • "Delivery costs": amount of the delivery of the Products to the address indicated by the User, independent of the Price of the Products and mentioned on the Website before the validation of the Order. The Delivery Charges include the cost of transporting the Product to the delivery address indicated.

      • "Contact form": designates the form accessible on the Website in which the User indicates his contact details (first name, last name, email, telephone number) and writes his request allowing him to get in touch with the Company.

      • "Withdrawal form": document allowing the User to exercise his legal right of withdrawal if applicable, a model of which is attached to these General Terms and Conditions of Sale

      • Price”: price of the Products that the User undertakes to pay directly via the Website when Ordering the Products that he has selected. The Price of each Product is indicated inclusive of all taxes and does not include Delivery Costs.

      • Products”: all products offered for sale by the Company on the Website.

      • "Standard Products": all products not personalized by the Company on behalf of the User, marketed on the Website

      • Personalized Products”: all Products Personalized by the Company on behalf of the User (colors, letters, etc.), marketed on the Website

      • Site” or “Website”: website accessible at https://lovebeadsbylr.com /

      • Services”: designates all the services offered on the Website provided by the Company to Users, and in particular the marketing and personalization of Products.

      • User”: refers to any person using the Services provided by the Company.

      3.Object – acceptance – validation

      Simply browsing the Site is free.

      These General Conditions exclusively govern the User's relationship with the Company.

      The Company reserves the right to modify the General Conditions at any time under the conditions of article 18 of the GCS. They will then be applicable as soon as they are put online.

      The present General Conditions of Sale (hereinafter referred to as the "GTC") are intended to exclusively define the conditions of sale of the Products on the Site.

      As soon as he ticks the box "I declare that I have read and accept without reservation the General Conditions of Sale accessible on the following link [______________]”, prior to placing an Order, the User expressly acknowledges having read these T&Cs as well as the various documents to which they refer and accepts them without reservation.

      Ordering through this site implies unreserved acceptance by the User of these T&Cs, which prevail over any other general or specific conditions not expressly approved by the Company.

      4. Validity of the general conditions of sale – entry into force – duration

      These T&Cs are applicable for the entire duration of the User's navigation and access to the Website, for the entire duration of use of the Company's Services by the User.

      It is specified that the User can save or print these GCS, provided however that they do not modify them.

      The version of the T&Cs available online on the Website shall prevail, where applicable, over any other version hereof, with the exception of modifications which may have occurred subsequent to the purchase of a Product or use of the Services and this, in accordance with common law

      These T&Cs were updated on 09/09/2021. Subsequent changes to these T&Cs will be enforceable against the User from the time they are posted online.

      These GCS apply, as necessary, to any variation or extension of the Website on existing or future social and/or community networks.

      The User is informed that the T&Cs may be updated at any time under the conditions of Article 18 hereof.

      5. Request for information

      The Website notably offers the User when browsing to access a presentation of the activities and Products offered by the Company as well as to contact the Company by means of the Contact Form for any information on the services of the Company.

      When the User wishes to contact the Company, the User completes the Contact Form by providing the following information:

      • User Name (required);
      • User's phone number (optional);
      • User email address (required);
      • User message (mandatory).

      Once this information has been completed, and before clicking on the "send" button in order to send their request to the Company, the User must have read and accepted these T&Cs beforehand, by opt-in by checking the box :

      • "I declare that I have read and accept without reservation the General Conditions of Sale accessible on the following link: https://lovebeadsbylr.com/pages/cgv"

      • "By checking this box, I consent to the processing of my personal data under the conditions specified in the Personal Data Charter accessible on the following link: https://lovebeadsbylr.com/pages/politique -of-confidentiality »

      This step is decisive and the User cannot tick this box without first having read and accepted all the clauses of these GCS.

      Once this box has been checked, the User declares to fully and unreservedly accept all of these General Terms and Conditions of Sale as well as the Personal Data Charter.

      6. Product features

      6.1 Standard Products

      Before placing any Order and in application in particular of the provisions of Article L111-1 of the Consumer Code, the User can find out, on the Site, the characteristics of each Product he wishes to order.

      The User is informed that the Price of the Products is likely to change over time at the discretion of the Company. The Company does not undertake that the Price of the Products will not be subject to any modification.

      6.2 Custom Products

      As part of the provision of the Services, the Company offers the customization by the User of certain Products.

      As part of the Order by the User of Personalized Products, the Company declines all responsibility in the event of errors made by the User during the Product personalization stage

      7. Terms of ordering products

      The steps in the User's Product purchase process are set out in this article.

      7.1 Product selection – shopping cart

      The User selects the Product(s) marketed on the Website, and possibly carries out the desired personalization.

      The Products selected by the User are then grouped together in a shopping cart, which displays the list of Products added by the User to his Order.

      For each Product is displayed:

      • His image
      • His attributes
      • Its denomination
      • Its unit price including VAT
      • Its quantity (modifiable via an “input” field)
      • The subtotal including VAT (unit price X quantity)

      If the selected Product is no longer in stock, a message notifies the User of its unavailability and indicates "out of stock".

      Before validating his shopping cart, the User is invited to carefully check the content of his Order, and more particularly the absence of error in the personalization of the Products if necessary.

      After validating their shopping cart, the User is redirected to a page allowing them to enter their personal information, namely:

      • User Name
      • User first name
      • User's postal address
      • User email address or mobile number
      • Delivery address

      A summary of the Order in the form of an insert details:

      • The total including tax
      • VAT
      • The amount of shipping costs (note: any customs fees are not taken into account)

      The Company reserves the right to refuse orders if the quantity is too large in relation to its production capacities. The purpose of this precaution is to maintain the highest possible level of manufacturing quality requirements for the Products.

      Product offers are only valid as long as they are visible on the Site. In the event of unavailability of products after placing an order, the Company will inform the User by email to offer him the possibility of modifying his order or to request its cancellation. Without a response from the User, the order will be automatically canceled and a full refund will be made.

      7.2 Delivery methods

      The Order page then indicates the available delivery methods and the associated delivery costs.

      The User is then invited to select the delivery method of his choice from those available.

      7.3 Indication of accepted payment methods

      The Order page then indicates the accepted payment methods.

      All the provisions relating to the payment methods for the Order are detailed in article 8.2 of these GCS.

      An overall summary insert details:

      • The Price Including VAT of the Products
      • The amount of delivery costs
      • The total including tax

      8 Order and acceptance of the general conditions of sale

      The contractual information is presented in French and will be the subject of a confirmation containing this contractual information at the latest when your order is validated.

      The User will place an order in accordance with the instructions given to him on the Website and undertakes to complete his registration and order form, making sure to provide the necessary complete and accurate information. In any case, the User is responsible for the information entered on his registration form and when placing the order.

      In order to access the payment and prior to the validation of his Order, the User must have read and accepted in advance these T&Cs and the Personal Data Charter, by opt-in by ticking the boxes:

      • "I declare that I have read and accept without reservation the General Conditions of Sale accessible on the following link: https://lovebeadsbylr.com/pages/cgv"

      • "By checking this box, I consent to the processing of my personal data under the conditions specified in the Personal Data Charter accessible on the following link: https://lovebeadsbylr.com/pages/politique -of-confidentiality »

        This step is decisive and the User cannot tick this box without first having read and accepted all the clauses of these GCS.

        Once this box has been checked, the User declares to fully and unreservedly accept all of these General Terms and Conditions of Sale and the Personal Data Charter.

        8.1 Order Payment

        At the end of the validation by the User of his Order, the latter must proceed to the payment of the Order according to the payment method chosen, the terms of which are set out in article 8.2 below.

        8.2 Confirmation of the order by the company

        The Company reserves the right to refuse to validate any Order in the event of an existing dispute with the User following in particular non-compliance by the User with the obligations subscribed to under the terms of these General Conditions of Sale, in particular in this which concerns any incident of payment of the price of an Order, likely to lead to the suspension of access to the Site, without prejudice to any damages that the Company may request.

        The Order will only be considered firm and final once it has been confirmed by the Company to the User by sending an email to the email address that he will have previously provided.

        Once the Order has been validated, it is the subject of a summary which:

        1. summarizes the elements of the Order and the expected delivery time,
        2. includes the general conditions in force on the day of the Order,
        3. includes the invoice corresponding to the Order.

        The User must ensure that the contact details provided are correct and that they allow him to receive the Order confirmation email. If it is not received, the User must contact the Company by email at contact@lovebeadsbylr.com

        9. Financial Arrangements

        9.2 Product prices

        Prices are subject to applicable VAT and any change in the legal rate of VAT will be reflected in the price of the Products presented on the Site, on the date stipulated by the relevant implementing decree.

        The Price of the Products displayed in the shopping cart is always indicated inclusive of all taxes. Must be added to the Price of the Products the Delivery Costs, including the cost of transport.

        The amount of delivery costs is estimated based on the Products added to the basket as well as the User's country, according to the country entered by the User in the delivery address.

        The Price is indicated in euros (€) and payment is made in euros.

        Any customs duties and taxes will be borne by the User and are not included in the Price paid by the User to the Company.

        9.3 Terms of payment

        Payment for the Order and debiting of the User's bank account is made when the User confirms the Order.

        At no time can the sums collected be considered as a deposit or installment.

        The User explicitly acknowledges his obligation to pay when validating the Order.

        The Company reserves the right to suspend or cancel any Order and/or delivery in the event of non-payment of any amount owed by the User, in the event of a payment incident, or in the event of fraud or attempted fraud.

        9.3 Means of payment accepted by the Company:

        9.3.1 Payment by paypal

        When the User opts for payment by paypal, the User is redirected to the secure payment platform paypal, to pay for the Order.

        The User agrees to hold or create a PayPal account for payment purposes and to accept and comply with the conditions of the User Agreements for PayPal services accessible at the address: https: //www.paypal.com/fr/webapps/mpp/ua/legalhub-full.

        9.3.2 Payment by credit card

        Payment can be made online by credit card, through the secure online electronic payment payment service indicated on the Site.

        By using the electronic payment system, the User unconditionally accepts its General Conditions of Use.

        The following bank cards are accepted: Carte Bleue, Visa™, MasterCard™, American Express

        Bank charges are entirely the responsibility of the User.

        This transaction is secured using an encryption process in order to strengthen and optimize the protection of all personal data linked to this means of payment thanks to scrambling and encryption processes.

        9.3.3 Common provisions

        The Company guarantees the User that it never has access to confidential information relating to the means of payment used by the latter to pay for his Order.

        The User guarantees the Company that he has the necessary authorizations to use the payment method chosen and that he gives access to sufficient funds to cover all the costs resulting from the payment of the Order.

        In case of cancellation or refusal of payment, the transaction will be automatically canceled and the User will be informed of this cancellation by a redirect to a payment failure page which informs the User of the cancellation or refusal of payment on the Site

        The computerized registers, kept in the Company's computer systems, under reasonable security conditions, will be considered as proof of all transactions and payments made between the Parties.

        10. Delivery

        10.1. Delivery location

        The Products will be sent by the Company to the delivery address that the User will have provided prior to the validation of his Order.

        In the event of an error in the wording of the e-mail address or the contact details transmitted by the User, the Company cannot be held responsible for the impossibility of confirming the Order or making the delivery to the 'User.

        10.2. Delivery costs

        Delivery costs are also indicated in the Order summary.

        Delivery costs depend in particular on the delivery method chosen, the delivery area and the weight of the Order.

        10.3. Delivery times

        The maximum delivery time is 30 (THIRTY) working days from the order of the Products, except in cases of force majeure or unless there is a specific stipulation indicated to the User before placing the order and prior to validation definitive of it.

        10.4 Delivery completed

        Each delivery is deemed to have been made upon receipt by the User (without signature) of the Product(s) ordered, receipt materialized by the shipping system used by the carrier.

        It is up to the User to check shipments on arrival and to make any reservations and complaints that appear justified, or even to refuse the package, if it is likely to have been opened or if it bears obvious signs of deterioration.

        Said reservations and complaints must be sent to the carrier by registered letter with acknowledgment of receipt within three working days of delivery of the products, and a copy will be immediately sent to the Company.

        10.5. Delivery delays

        In the event of non-receipt of the Products for reasons related to the recipient (incorrect or incomplete delivery address, non-recovery of the package from the carrier, missing mention on the mailbox, etc.), the package will be reshipped by the Company at the expense of the User and after full payment of these forwarding transport costs.

        In the event of sale outside France, the Company cannot be held responsible for blockage by customs or other control body in the country of destination and no compensation can be requested from the Company in the event of seizure or blocking.

        In the event of late delivery within the delivery times provided for in Article 9.3, the User may order the Company by registered letter with acknowledgment of receipt to the address Love Beads By LR - Service SAV, 82 rue de Varenne - 75007 Paris or by e-mail to contact@lovebeadsbylr.com to deliver the Products within a reasonable additional period (which may not be less than 15 ( Fifteen days).

        If the Company fails to perform at the end of this new period, the User may terminate the Order by informing the Company by registered letter with acknowledgment of receipt to the address Love Beads By LR - After-Sales Service , 82 rue de Varenne - 75007 Paris or by email at contact@lovebeadsbylrcom. The User's Order is considered resolved upon receipt of this letter, unless it has been executed between the sending of the letter by the User and its receipt.

        In the event of termination of the Order, the Company must reimburse all sums paid within 14 (FOURTEEN) days of this termination, made under the conditions provided for above.

        The full refund of the Product(s) and the Delivery or, if applicable, reshipping costs, is then made by the Company.

        Any denunciation not made in the rules defined above cannot be taken into account and will release the Company from all its responsibilities vis-à-vis the User.

        Similarly, the refund cannot be due if the Product has been sent before the end of the said 30 (THIRTY) day period and the delay is not attributable to the Company.

        The Company cannot be held responsible for the consequences of late delivery. Shipping times are given for information only. Consequently, in the event of non-compliance with these deadlines, the buyer will in no case be entitled to claim payment of damages from the Company.

        10.6. Risk burden

        The Company cannot be held liable in the event of non-compliance with the legislation of the country to which a product is delivered; thus, it is appropriate for the User to check whether the legislation of the State in which he wishes to be delivered authorizes the purchase of the products sold by the Company. The User assumes all responsibility in relation to the legislation of his country and the country of delivery and the Company is not bound by any responsibility and commitment vis-à-vis the country of invoicing and delivery.

        The risks are transferred to the Purchaser User upon taking physical possession of the Products.

        The User is informed that the Company uses a carrier for the delivery of the Products, which is in charge of the risk related to the transport. However, the regulations in force require that the Company be the sole interlocutor of the User. This is the reason why, in the event of non-compliance, loss or damage to the Product(s) due to transport, the User undertakes to contact the Company as soon as possible so that the latter can quickly make the required from the carrier.

        The User is informed that the shipping times for the Products are announced subject to:

        1. stocks available;
        2. payment of the Order Price and Delivery Costs by the User;
        3. the absence of suspicion by the Company of fraud or fraudulent act concerning the User.

        However, it is specified that when the consumer entrusts the delivery of the goods to a carrier other than that proposed by the professional, the risk of loss or damage to the goods is transferred to the consumer when the goods are handed over to the carrier, in accordance with Article L. 216-5 of the Consumer Code.

        10.7.Shipping Insurance

        The Company is responsible for the transport provider it has chosen for this Product delivery service. The Company cannot in any way be held liable vis-à-vis any other carrier chosen by the User and different from those offered. on its website.

        11. Right of withdrawal

        11. 1. Ordering Standard Products

        11. 1. 1. In accordance with articles L221-18 and following of the Consumer Code, the consumer User within the meaning of the provisions of the said code has a period of 14 (FOURTEEN) days to exercise his right of withdrawal .

        The User will not be required to justify the exercise of his right of withdrawal nor is he required to pay penalties in this regard.

        To be valid, the exercise of the right of withdrawal must be expressed by the Withdrawal Form available in the appendix to the GCS or by an unambiguous declaration expressing its desire to withdraw, sent by any means allowing to certify the date and time of dispatch (postal mail to the address Love Beads By LR - Service SAV, 82 rue de Varenne - 75007 Paris or by e-mail to the address contact@lovebeadsbylr.com).

        In addition, the Product must imperatively be returned complete within the following 14 (FOURTEEN) days, in perfect condition and in its original packaging, accompanied by the Delivery Note, the Order Form and the accompanying declaration or withdrawal form. This right of withdrawal will not be able to play if the Products are not returned intact and in their original seal (if sold under seal) and that they bear the mark of an alteration and are not in any case in a use allowing their resale to consumers. The Company reserves the right to appoint a laboratory to verify the authenticity of the Products returned under the right of withdrawal.

        For information, it is recalled that Article L221-28 of the Consumer Code excludes any right of withdrawal concerning "contracts for the supply of goods which have been unsealed by the consumer after delivery and which do not may be returned for reasons of hygiene or health protection".

        11.1.2. Under these conditions, the Company undertakes to reimburse the User for the Price of the Order and the Delivery Costs.

        However, the Company will not be required to reimburse the additional delivery costs when the User has expressly chosen a more expensive delivery method than the standard delivery method offered during the transaction.

        The User will assume the transport costs for the return of the Products.

        The refund is made within a maximum period of 14 (FOURTEEN) working days, from receipt of the Product by the Company.

        The refund will be made using the same means of payment as that used by the User during the initial transaction, unless the User expressly agrees that another means of payment be used insofar as the refund does not incur additional costs.

        Any withdrawal that will not be carried out in compliance with the above provisions cannot be taken into account and will release the Company from any liability vis-à-vis the User.

        The burden of proof of the exercise of the right of withdrawal under the conditions provided for by law rests with the consumer.

        11.2.Exclusion of the right of withdrawal for Personalized Products

        As an exception to the above, article L221-28 of the Consumer Code provides that: "The right of withdrawal cannot be exercised for contracts for the supply of goods made to the consumer's specifications or distinctly personalized »

        Consequently, it is agreed between the Parties that any right of withdrawal of the User is strictly excluded concerning the Order on the Site of Personalized Products at the request of the User.

        12. Compliance and Warranties

        12.1 Legal provisions regarding sales law

        12.2. Provisions of the Consumer Code

        Article L217-4 of the Consumer Code

        “The seller delivers goods that comply with the contract and is liable for any lack of conformity existing at the time of delivery. He is also liable for any lack of conformity resulting from the packaging, the assembly instructions or the installation when this has been charged to him by the contract or has been carried out under his responsibility. »

        Article L217-5 of the Consumer Code

        "The good complies with the contract:

        1° If it is specific to the use usually expected of a similar good and, where applicable:

        • if it corresponds to the description given by the seller and has the qualities that the latter presented to the buyer in the form of a sample or model;

        • if it has the qualities that a buyer can legitimately expect given the public statements made by the seller, the producer or his representative, in particular in advertising or labeling;

        2° Or if it has the characteristics defined by mutual agreement by the parties or is suitable for any special use sought by the buyer, brought to the seller's attention and which the latter has accepted."

        Article L217-6 of the Consumer Code

        “The seller is not bound by the public declarations of the producer or his representative if it is established that he did not know them and was not legitimately in a position to know them. »

        Article L217-7 of the Consumer Code

        “Defects of conformity which appear within twenty-four months from the delivery of the goods are presumed to exist at the time of delivery, unless proven otherwise.

        For goods sold second-hand, this period is set at six months.

        The seller can challenge this presumption if it is not compatible with the nature of the goods or the alleged lack of conformity. »

        Article L217-8 of the Consumer Code

        “The buyer is entitled to demand that the goods conform to the contract. However, he cannot challenge the conformity by invoking a defect which he knew or could not ignore when he contracted. The same applies when the defect has its origin in the materials supplied by him. »

        Article L217-9 of the Consumer Code

        “In the event of a lack of conformity, the buyer chooses between repairing and replacing the good.

        However, the seller may not proceed according to the buyer's choice if this choice entails a manifestly disproportionate cost with regard to the other method, taking into account the value of the good or the importance of the defect. He is then required to proceed, unless this is impossible, according to the method not chosen by the buyer.»

        Article L217-10 of the Consumer Code

        "If the repair and replacement of the good is impossible, the buyer can return the good and have the price refunded or keep the good and have part of the price refunded

        The same option is open to him:

        1° If the solution requested, proposed or agreed pursuant to Article L. 217-9 cannot be implemented within one month of the buyer's complaint;

        2° Or if this solution cannot be achieved without major inconvenience for him, given the nature of the property and the use he is seeking.

        The rescission of the sale cannot however be pronounced if the lack of conformity is minor. »

        Article L217-11 of the Consumer Code

        “The application of the provisions of Articles L. 217-9 and L. 217-10 takes place at no cost to the buyer. These same provisions do not preclude the award of damages. »

        Article L217-12 of the Consumer Code

        “The action resulting from the lack of conformity is prescribed by two years from the delivery of the goods. »

        12.3. Provisions of the Civil Code

        Article 1641 of the Civil Code

        “The seller is bound by the guarantee for hidden defects in the thing sold which render it unfit for the use for which it was intended, or which so diminish this use that the buyer would not have acquired it, or would have paid a lesser price, if he had known them. »

        Article 1642 of the Civil Code

        "The seller is not liable for apparent defects of which the buyer was able to convince himself."

        Article 1643 of the Civil Code

        “He is liable for latent defects, even if he did not know of them, unless, in this case, he has stipulated that he will not be bound by any warranty. »

        Article 1644 of the Civil Code

        “In the case of Articles 1641 and 1643, the buyer has the choice of returning the thing and having the price returned, or keeping the thing and having part of the price returned. »

        Article 1645 of the Civil Code

        “If the seller was aware of the defects in the thing, he is liable, in addition to the restitution of the price he received for it, for all damages towards the buyer. »

        Article 1646 of the Civil Code

        “If the seller was unaware of the defects in the thing, he will only be bound to refund the price, and to reimburse the purchaser for the costs incurred by the sale. »

        Article 1647 of the Civil Code

        “If the thing which had defects has perished as a result of its poor quality, the loss is for the seller, who will be liable to the buyer for the restitution of the price and for the other compensations explained in the two preceding Articles. But the loss happened by fortuitous event will be for buyer's account. »

        Article 1648 of the Civil Code

        “The action resulting from redhibitory defects must be brought by the purchaser within two years from the discovery of the defect. In the case provided for in Article 1642-1, the action must be brought, on pain of foreclosure, within one year following the date on which the seller can be released from the apparent defects or lack of conformity. »

        12.4. Compliance Guarantee

        The Company guarantees that the Products comply with the use expected of them, as defined and under the conditions of Articles L. 217-4 to L.217-12 of the Consumer Code mentioned above in article 111.

        In case of non-compliance of the Product with the essential qualities described on the Site, the User will have the choice:

        • or to request the replacement of the Product with a similar Product;
        • or, in the event of impossible replacement, to return the Product and have the Price refunded;
        • or, in the event of impossible replacement, to keep the Product and be reimbursed part of the Price.

        In this case, the User must contact our customer service upon receipt at contact@lovebeadsbylr.com to explain the reason for the non-compliance of the order and to confirm to us in detail and in writing the defects observed.

        The shipping costs will be reimbursed to you on the basis of the invoiced rate and the return costs will be reimbursed to you on presentation of receipts.

        12.5. Warranty against hidden defects

        The Company guarantees that the Products do not have any hidden faults or defects rendering them dangerous or unsuitable for their normal use, as defined and under the conditions of articles 1641 to 1648 of the Civil Code mentioned above in article 11.1.2.

        In the event of a Product presenting hidden defects, the User will have the choice:

        • or return the Product and have the price refunded,
        • or to keep the Product and have part of the price refunded.

        In any case, all complaints, requests for exchange, duly justified in the event of implementation of the two aforementioned guarantees, must be made by e-mail or by post.

        13. General user behavior

        Users must be over 18 years old.

        In the event of doubt about the majority of Users, the Company reserves the right to refuse validation of the Order or to immediately and without notice suspend the Accounts of the Users concerned.

        Users are prohibited, when registering and adhering to these T&Cs, and subsequently from using the Services made available to them, to:

        • Communicate information for registration that is incorrect or false,
        • Indicate any sensitive information of racial or ethnic origin or concerning political, philosophical or religious opinions, trade union membership, sex life or health, contrary to morality and law,
        • causing harassment of third parties or calling upon third parties to harass,
        • incite hatred, discrimination, racism, fanaticism and physical violence against individuals or groups of individuals,
        • depicting scenes of pornography, pedophilia, or any other shocking subject or containing a link with a Website reserved for adults,
        • depict or advocate illegal activities or behavior that is defamatory, abusive, obscene, threatening or libelous, as well as false or misleading information,
        • offer an illegal or unauthorized copy of works protected by copyrights, patents or trademarks,
        • to instigate, provoke or facilitate the transmission of e-mails, chain e-mails, unsolicited mass mailings, instant messages, unwanted advertising messages or unsolicited mail,
        • to promote or encourage any criminal activity or enterprise or giving indications or instructions on how to promote illegal activities, invasion of privacy, dissemination and creation of computer viruses,
        • distribute reproduce, publish or modify in any way the elements protected by copyright, registered trademarks or any property right belonging to third parties without their prior consent

        In the event of an infraction or violation of these rules, the Company reserves the right to delete these disputed messages without notice, and to prevent Users from accessing the Services and their User Account.

        Users must ensure that all information communicated subsequently remains correct and refrain from creating or using the Website, unless authorized, User Accounts other than their own under their own identity and/or that from a third party, it being recalled that any identity theft is liable to prosecution and criminal sanctions.

        Any breach of this commitment may result in the immediate suspension of the Accounts of the Users concerned, without notice.

        In the event that they become aware of a theft of their identifiers by a third party who has accessed their User Account, Users undertake to inform the administration team of the Website by e-mail at address contact@lovebeadsbylr.com.

        In general, the User undertakes to respect the principles listed in these T&Cs and to respect other Users of the Services. In the event of violation of these provisions, or repeated behavior prejudicial to other Users, the Company shall be free to terminate the User's membership of the Services at any time and without notice.

        14.Technical provision

        Users declare that they accept the characteristics and limits of the Internet and IT and in particular acknowledge:

        • that they are aware of the nature of the Internet, in particular its technical performance and response times for consulting, querying or transferring information;
        • that the communication by Users of personal identification elements or in general any information deemed by Users to be confidential is done under their own responsibility;
        • that it is up to Users to take all necessary measures to ensure that the technical characteristics of their smartphone or computer allow them to consult the information;
        • that it is up to Users to take all appropriate measures to protect their own data and/or software from contamination by any viruses circulating through the Website

        As a result, the Company cannot be held liable for any inconvenience or damage inherent in the use of the Internet network, in particular a break in service, external intrusion or the presence of computer viruses.

        The Services are provided as is and as available.

        The Company does not guarantee the provision without error, without punctual and secure interruption of the Services offered via the Website.

        The Company is under no obligation to provide personalized assistance, particularly technical assistance.

        The Company disclaims any express or implied warranty, particularly concerning the quality and compatibility of the Website with the use that Users will make of it.

        It does not guarantee any results or benefits in the use that will be made of the Services offered through the Website.

        15. Intellectual Property

        15.1. The Company is the exclusive holder of the intellectual property rights on the Website and in particular of all the texts, comments, works, illustrations, videos and images, whether visual or sound, reproduced on the Website as well as its databases of which it is the producer.

        All these intellectual creations are protected by copyright, trademark law, patent law, sui generis database rights and image rights, for the whole world.

        These creations are the full property of the Company.

          1. However, the Company grants Users a license allowing them to reproduce and display the contents of the Website, but only and strictly for their personal use within the framework of the visualization of the Website and the use of the Services.

        This license excludes, however, the right of Users to modify, copy, translate, broadcast, publish, transmit, distribute, produce, display or assign the rights of any content appearing on the Website and through it .

        As such and in accordance with the provisions of the Intellectual Property Code, only use for private use, subject to different or even more restrictive provisions of this code, is authorized.

        Any other use constitutes counterfeiting and is sanctioned under Intellectual Property without prior authorization from the Company.

        As a reminder, the fact of affixing a hypertext link to the Website, using the technique known as "framing" or "deep-linking", is strictly prohibited

        Any form of total or partial copying, extraction and reproduction of the database produced and used by the Company on the Website is strictly prohibited without its prior written consent.

          1. The Website may contain hypertext links and/or hyperlinks to sites published and hosted from third-party servers, and in particular concerning advertising banners, the management of which is in no way ensured by the Company and over which no control can be exercised.

        As such, the Company declines all responsibility for the legal consequences related to access to these sites from the Website.

          1. Similarly, the Company cannot be technically able to prevent any website from containing hypertext links and/or hyperlinks to the Website it publishes.

        As such, the Company declines all responsibility for the legal consequences related to access to its Website via other websites over which it has no control or effect.

        The use of hypertext links and/or hyperlinks pointing to the Website is authorized by the Company strictly within the framework of the promotion of the Website and the Company's Services, but on the decisive condition that the integrity of the Website is preserved and that no risk of confusion between the Website and the sites published by third parties is observed.

        In this perspective, the Company formally prohibits any User from using techniques known as "framing", "inline linking" and "deep-linking" relating to the unauthorized servile reproduction of the content of the Site Internet and its integration in web pages published by third parties.

        16. Data processing and freedoms – personal data

        All information relating to the collection and processing of the User's personal data by the Company, as well as the use of cookies on the Website are available in the Personal Data Charter accessible to the address https://lovebeadsbylr.com/pages/privacy-policy.

        17. Correspondence – proof

        Except as otherwise provided in these T&Cs, correspondence exchanged between the parties is carried out by e-mail via the Site.

        In application of articles 1365 and following of the Civil Code and, where applicable, of article L.110-3 of the Commercial Code, the parties declare that the information delivered by e-mail is authentic between the parties as long as 'no writing contradictorily authenticated and signed, coming to question this computerized information, is produced.

        Elements such as the time of receipt or transmission, as well as the quality of the data received will take priority as shown on the Company's information systems or as authenticated by computerized procedures of the Company unless written proof to the contrary is provided by the User and/or the Company.

        The User is informed in this regard that the User's connection and validation logs will be kept by the Company, in compliance with the provisions of Article 15 relating to the processing of personal data

        18. Force Majeure

        18.1 Any event beyond the control of the Company and against which it could not reasonably protect itself constitutes a case of force majeure and as such suspends the obligations of the parties, such as for example, without this list being exhaustive: a social movement or a technical breakdown (EDF, ERDF, telecommunications operators, Internet access or hosting providers, Registrar, etc.), a stoppage in the supply of energy (such as electricity), an epidemic, a pandemic, a failure of the electronic communication network on which the Company depends and/or the networks which would replace it.

        18.2 The Company cannot be held responsible, or considered as having failed in its obligations provided for in these GCS, for any non-performance related to a case of force majeure as defined by French law and case law, on the condition that it notifies the other party on the one hand, and that it does its best to minimize the damage and perform its obligations as quickly as possible after cessation of the case of force majeure on the other hand.

        19. Updated terms and conditions

        These GCS may be modified at any time on the initiative of the Company. Any modification of these T&Cs as well as of the documents referred to therein will be communicated to the User during his first use of the Site after this modification.

        20. Ientirety

        The provisions of these T&Cs express the entire agreement concluded between the Users and the Company. They prevail over any proposal, exchange of letters prior and subsequent to the conclusion of these presents, as well as over any other provision appearing in the documents exchanged between the parties and relating to the subject of the GCS, except for an amendment duly signed by the representatives of the two parties.

        21. Nullity

        If one or more provisions of these GCS are held to be invalid or declared as such pursuant to a law, regulation or following a decision that has become final from a competent court, the other stipulations of these T&Cs will retain all their force and scope.

        If necessary, the Company undertakes to delete and immediately replace said clause with a legally valid clause.

        22. Title

        In case of difficulty of interpretation between the title of any of the articles and any of the clauses, the titles will be deemed unwritten.

        23. Litigation – mediation - attribution of jurisdiction

        In the event of a dispute, the Consumer User may submit their complaint in writing to contact@lovebeadsbylr.com.

        If the dispute with the Company persists despite their written complaint, the Consumer User may enter in writing, free of charge and subject to possible referral to a competent court, the following mediation service: __________

        The consumer User must contact the mediator within a maximum period of 1 year from the date of his written complaint to the Company.

        In addition, the European Commission has set up a dispute resolution platform intended to collect any complaints from consumers following an online purchase in order to then forward them to the competent national mediators. This platform is accessible at address http://ec.europa.eu/consumers/odr/.

        24. Applicable law and jurisdiction

        These general conditions are governed by French law, without prejudice to the applicable mandatory provisions of the law of the country of residence of the User.

        In the event of a dispute over the validity, interpretation and/or execution of these general terms and conditions, the parties agree that the courts of Paris will have exclusive jurisdiction to judge, unless there are mandatory rules of procedure to the contrary.

        Annex

        Withdrawal form

        For the attention of the company Love Beads By LR - Service SAV, 82 rue de Varenne - 75007 Paris; Email: contact@lovebeadsbylr.com:

        I/we (*) hereby notify you of my/our (*) withdrawal from the contract relating to the sale of goods (*)/for the provision of services (*) below:

        Ordered on (*)/received on (*):

        Name of consumer(s):

        Address of consumer(s):


        Signature of consumer(s) (only if this form is notified on paper):


        Date:

        (*) Cross out what is not applicable.

        .