PRIVACY POLICY
The purpose of this charter is to provide the user with complete information on the use made by the company love beads of their personal data.
The definitions given in article 2 of the general conditions of sale are applicable to this personal data charter.
As part of its activities, the Company publishes the website accessible at the address https://lovebeadsbylr.com/, which constitutes a merchant site for the sale of jewellery.
In order to ensure the provision of its Services, the Company is obliged to collect personal data relating to the Users of its Website.
Concerned about the protection of the User's privacy and the processing of his personal data, the Company undertakes, as Data Controller, to comply with the provisions of Regulation (EU) No. 2016/679 of April 27, 2016, ensuring the highest level of protection of the personal data of its Users.
This Charter thus allows the User to benefit from complete transparency regarding the processing of his personal data by the Company.
I. Who collects the user's personal data?
The company LOVE BEADS, a simplified joint-stock company with capital of 1,000.00 Euros, whose registered office is at 4 rue Fabert 75007 Paris, registered with the Paris Trade and Companies Register under number 901 514 703 is the Data Controller who collects personal data and implements data processing.
II. What personal data does the company collect?
The collection of the following data is essential for the provision of the Services by the Company:
A. Request for information / contact form under the conditions of Article 5 of the GTC
When the User fills in the contact form on the Site, the Company collects and processes the following data:
- User Name (required);
- User's phone number (optional);
- User email address (required);
- User message (mandatory).
B. Information necessary for the User to place an Order, under the conditions of Article 7 of the GTC
On this occasion, the Company collects the following data:
- User first name (optional)
- User Name
- User's postal address
- User's email address or User's telephone number
- Delivery address
C. Banking information, under the conditions of Article 8 of the GCS
Data relating to means of payment (credit card number, expiry date, authorization number, security code) is collected directly by the Company's partner payment service providers.
The Company guarantees the User that it never has access to his bank details.
III. What are the purposes of collecting the User's personal data ?
The Company is only authorized to use the personal data of its Users if it has a valid legal basis and must ensure that it has one or more of the following legal bases:
- The performance of the contract
- The performance of a legal obligation
- The legitimate interest of the Data Controller
- When the User has given his consent
The Company is required to collect and record Users' personal data for the following purposes and on the following legal bases:
Purpose |
Legal basis
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1. Provision of the Service by the Company
The Company uses the User's personal information for the purpose of providing the Services of the Site.
The personal data provided by the User also allows the Company to monitor the provision of the Services and any complaints from the latter.
The provision of personal data collected for the purpose of providing the Services on the Website is mandatory.
In their absence, the Services cannot be properly provided.
This data may be transmitted to the Company's technical service providers, for the sole purpose of the proper performance of the Services, or the establishment of statistics.
|
Contract execution
|
2. Resolving and improving the Services provided by the Company
The Company uses the User's personal information to provide functionality, analyze performance, correct errors and improve the accessibility and efficiency of the services made available.
|
Legitimate interest of the Company |
3. Make recommendations for services and customization of User options
The Company uses the User's personal information to recommend features and services that may be of interest to the User.
This data also allows the Company to identify the User's preferences and to personalize his experience with the services offered on the Site.
|
Legitimate interest of the Company |
4. Manage customer relationship and customer satisfaction
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Legitimate interest of the Company |
5. Creating a file of customers and prospects
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Legitimate interest of the Company |
6. Sending newsletters, solicitations and promotional messages
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Consent |
7.Compliant with the law
The Company may be required to keep the User's personal data in order to meet legal or regulatory requirements (e.g. verifying the User's identity in order to detect or prevent fraud) |
Legal Obligation
Legitimate interest of the Company |
8. A specific purpose
The Company may require the User's consent for the processing of their personal information for a specific purpose that will be indicated to them.
When the User has given his consent for this specific purpose, he has the right to withdraw this consent at any time.
The Company then undertakes to cease all processing of User information for this purpose.
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Consent
|
IV. Are user data transferred to third parties by the data controller?
The personal data collected is only processed by the Company, except in the following cases:
A. Disclosure to business partners
Communication of personal data to business partners and subcontractors of the Company with a view to providing the Services (company in charge of delivering the Products, payment provider, etc.).
B. Communication to the following recipients:
- The police authorities in the context of judicial requisitions concerning the fight against fraud;
C. This data may also be passed on to third parties in the context of:
- The fight against fraud and the collection of unpaid debts;
- Carrying out technical maintenance and development operations for the Website, internal applications and the Company's information system;
- The collection of customer reviews;
- Sending the newsletter.
The Company may also share personal data, with the prior and express authorization of the User in the event of sale, transfer or merger of the Company or a part thereof. ci, or if the Company acquires or merges with another company.
If such a transaction takes place, the Company will ensure that the other party complies with data protection legislation.
V.What rights do users have over their personal data?
Pursuant to Articles 14 to 22 of Regulation 2016/679 of April 27, 2016, any natural person using the service has the right to exercise the following rights:
- A right to information (which designates the provision of clear and easily accessible information to the User)
- An access right;
- A right to rectification;
- A right to oppose and erase the processing of his data;
- A right to oppose profiling;
- A right to limit processing (which designates the fact that the Company cannot, beyond a certain time, continue to process and use the User's personal data)
- A right to the portability of his data (which designates the right of the User to recover the data he has provided and to transfer them)
- A right to delete
Finally, when the Company detects a violation of personal data likely to create a high risk to the rights and freedoms of the User, the User will be informed of this violation as soon as possible
These rights can be exercised with the Company that collected the personal data by email at the following address: contact@lovebeadsbylr.com.
In accordance with the regulations in force, all requests must be signed and accompanied by a photocopy of an identity document bearing the signature of the applicant and specify the address to which the response must be sent. A response will then be sent to the User within two (2) months of receipt of the request.
VI. Qwhat happens to User data after death?
The User may send instructions to the Company relating to the storage, erasure and communication of his personal data after his death in accordance with article 40-1 of law 78-17 of the January 6, 1978. The User can formulate his advance directives at the following address: contact@lovebeadsbylr.com.
VII. Is user data sent outside the European Union?
Personal data concerning the User will not be transmitted for the purposes of the purposes defined above to companies located in countries outside the European Union, with the exception of the communication of mandatory information towards any banking establishment and/or payment service provider outside the European Union as part of the payment of the Prize.
In the event of the transfer of personal data concerning the User to companies located outside the European Union, the data is only transferred to companies which have undertaken to ensure a level of data protection sufficient and appropriate [in particular through standard contractual clauses (SCC) or internal company rules (BCR)].
VII. How long is user data retained?
The User is informed that the personal data he provides is kept by the Company for the duration of the Service.
The Company has determined that the retention period for personal data will be fixed at the request of the User (who has communicated his identity document) within the framework of the exercise of the rights of interrogation, access , rectification, opposition
Concerning the storage period of the User's bank details for the purposes of payment or reimbursement, these are only kept for the duration necessary for said payment or reimbursement.
Concerning the retention period of the personal data necessary for sending the Company's newsletter, these are kept for the entire duration of the User's registration for the Company's newsletter.
For certain types of processing, the retention of data is subject to specific retention periods, in particular justified by the legal obligations of the Company. For example, information related to purchases is kept for 10 years.
For more information on the retention periods applied by the Company, the User is authorized to contact the Company's customer service at the following address : contact@lovebeadsbylr. com.
IX. What security measures does the company take to protect users' personal data?
A. Internal Company measures
As data controller, the Company takes all necessary precautions to preserve the security and confidentiality of the data and in particular to prevent it from being distorted, damaged, or from unauthorized third parties having access to it, thanks to computer system security to prevent external access to Users' personal data.
On the other hand, when it uses subcontractors, the Company ensures that they comply with the rules relating to data protection.
B. Relations with subcontractors
When it uses subcontractors likely to process the User's personal data, the Company ensures that they provide sufficient guarantees as to compliance with the rules relating to the protection of personal data. data, and at least the same guarantees as those of the Company, by concluding with said subcontractors a contract to this effect.
C. The fight against Internet fraud
In order to secure payments and ensure optimal quality of service, the personal data collected on the Site is also processed by the Company to determine the level of risk of fraud associated with each transaction and, if necessary, to help to modulate its execution conditions.
X. Are the data of minors under the age of 18 collected?
In accordance with the general conditions of use, it is necessary to be 18 years old to access the Website and use the Services.
XI. Does the Company use cookies, tags and trackers?
When the User uses the Company's Services, the latter automatically receives and saves certain types of information such as the parameters of the Internet browser used, the contents of the basket or even identifiers to allow the User to connect.
Cookies and tracers strictly necessary for the provision of a service expressly requested by the User do not require their prior consent.Thus, for example, the following trackers do not require User consent:
- the cookies of "shopping cart " for a merchant site;
- cookies "session identifiers", for the duration of a session, or persistent cookies limited to a few hours in some cases;
- authentication and consent cookies;
- persistent cookies for customizing the user interface (choice of language or presentation)
Any other cookie requires prior information and the express prior consent of the User, for example:
- cookies related to operations relating to advertising;
- social network cookies generated by social network sharing buttons when they collect personal data without the consent of the persons concerned;
- certain audience measurement cookies.
When the User enters the Site, an information message is displayed to warn him of the use of cookies.
Consent is obtained by the appearance of a visible banner on the Website allowing the User to choose the cookies that will be placed on their terminal, with the exception, however, of the cookies necessary for the provision of services. Services.
Cookies and other unique identifiers are thus used to obtain this information when the User's browser or device accesses the Website.
A. What is a Cookie?
The term cookie encompasses several technologies that make it possible to monitor the navigation and actions of the Internet user. These technologies are multiple and constantly evolving. In particular, there are cookies, tags, pixels, Javascript code.
The cookie is a small text file saved by the browser of your computer, tablet or smartphone and which allows user data to be stored in order to facilitate navigation and allow certain functionalities.
B. Why are cookies, tags and trackers used?
Cookies are used by the Company in order to memorize the User's preferences, to optimize and improve the use of the Website by the User by providing content that is more precisely adapted to his needs. C. The Cookies that the Company issues on the site allow: Only the issuer of a cookie is likely to read or modify the information contained therein. Some cookies are installed until the User's browser is closed, others are kept for longer D. Browser software settings The User can configure the browser software so that cookies are saved in their terminal or, on the contrary, that they are rejected, either systematically or according to their issuer. The User can also configure his browser software so that the acceptance or refusal of cookies is offered to him from time to time, before a cookie is likely to be saved in his terminal. E. How to exercise this choice, depending on the browser used? The 'help' section of the toolbar of most browsers tells you how to refuse new 'cookies' or get a message that indicates when you've received them, or how to disable all 'cookies'. The cookies that the Company issues are used for the purposes described above, subject to the User's choices, which result from the settings of his browser software used during his visit to the Site and his agreement by clicking on the "ok" button on the cookie banner. Several possibilities are offered to the User to manage cookies. Any configuration of the User on the use of cookies will be likely to modify his browsing on the Internet and his conditions of access to certain services requiring the use of cookies. For Opera™: http://help.opera.com/Windows/10.20/fr/cookies.html XII. The Company's Data Protection Officer The Company does not meet the criteria for appointing a Data Protection Officer, provided for in Regulation (EU) No. 2016/679 of April 27, 2016. XIII. Update of the personal data policy The Company may update this policy from time to time. In the event of a significant change, the Company notifies you by e-mail or by any other means. To the extent permitted by applicable law, using our services after such notice constitutes acceptance of updates to this policy.
For the management of cookies, the configuration of each browser is different.
The User can choose at any time to express and modify his wishes in terms of cookies, by the means described below.
For Internet Explorer™: http://windows.microsoft.com/fr-FR/windows-vista/Block-or-allow-cookies,
For Safari™: http://docs.info.apple.com/article.html?path=Safari/3.0/fr/9277.html,
For Chrome™: http://support.google.com/chrome/bin/answer.py?hl=fr&hlrm=en&answer=95647 ,
For Firefox™: http://support.mozilla.org/fr/kb/Activer%20et%20d%C3%A9sactiver%20les%20cookies,